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Fast facts

Check in from:		15:00
Check out before:		12:00
Breakfast		Breakfast available
Pets		Pets allowed with an extra charge
Children		Children are welcome at this hotel

Amenities

View all
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive

Set in Puerto Aventuras, 22 km from ADO International Bus Station, Hard Rock Hotel Riviera Maya - All Inclusive offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre.

Very good location

4.4

Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710 Riviera, Puerto Aventuras, 77710, Mexico|1.35 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

American breakfast, Continental breakfast

Breakfast price

P 6 (≈USD 0.1)/person

Important information from the hotel
Please inform Hard Rock Hotel Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required. Only pets of less than 18 kg are permitted, and 2 pets maximum per room. Reservations made through April 28, 2025, for travel until January 7th, 2026, are eligible to receive a $200 USD resort credit per night, per room. Use it on select spa, golf, and luxury services. Terms: A 35% fee applies. The credit is non-refundable, non-transferable, and cannot be redeemed for cash. Not combinable with other discounts or credits.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logo

Cash

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive: FAQs

Yes, Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive does have a restaurant.
At Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive.
Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive is 1.8 km away from Puerto Aventuras city centre.
Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive is in Puerto Aventuras, Mexico and is 1.8 km away from Puerto Aventuras city centre.

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