Premier Hotel Odesa
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Premier Hotel Odesa
Premier Hotel Odesa
Set in Odesa, 1.1 km from Malomu Fontani Beach, Premier Hotel Odesa offers accommodation with a fitness centre, free private parking, a terrace and a restaurant.
Reviews from 
Business traveller
Comment: 16 May 2024
Stayed in: May 2024
Filatov memorial lectures 2024
In this wonderful hotel, in its two conference halls, we held our conference "Filatov memorial lectures 2024" the conference lasts three days. The hotel staff provided everything at a fairly high level. The quality of the hotel is high, the service is courteous. I especially liked the high-quality work of the second floor administrator Nastya.
Family traveller
Comment: 9 Apr 2025
Stayed in: Apr 2025
Horrible hotel
I want to leave our impression of the hotel premiere hotel Odessa! We stopped at the hotel in the evening, as we were tired went to bed and did not pay attention to cleanliness! When they woke up to find a pack of smelly used cigarettes in bed, it shows that before the arrival of the guests the bed just didn't change to just (because it was impossible to overlook them)Next they ordered cheesemakers and immediately we were waiting for a surprise-huge black hair... But that's not all, I decided to iron the suit, so the whole suit in strips from the ironing board and it can just be thrown away! With all this, we went to the reception and asked to call the director, to which we were told that the detector was on vacation... In the end: the housekeeping supervisor came, said that the room had been cleaned before arrival and that there were no cigarettes... Daria's administrator, who she told us was the acting director (if he was absent ) refused to provide her details (surname and first name) for the complaint, not only said that my husband threw himself at her and started playing in public crying and saying that she was scared... and didn't even apologize for the situation, but on the other hand accused us of smoking in the room and doing everything to make us feel guilty! You can still write for a long time about what is happening in the hotel (no workers in the spa, the floor there is slippery can fall and no one can even help you, the pool is cold swimming in the no just not possible, the salon is closed, no staff.... The restaurant menu half the declared dishes are simply missing, ordered pasta 4 syrah it was probably the day before yesterday glued together like glue! Dear tourists advise to pay attention to the review and think three hundred times to go to this hotel or not (in any case you will be wrong and the hotel will do everything to make you feel guilty!The most they can do is provide a compliment in the form of an untasty napoleon! It's just as strong if you spit on the plate with the dish, and then sorry, take the salad as a compliment...... There are no toothbrushes or earsticks in the room(referring to the disposable sets that all 5 star hotels have! The worst hotel and staff I've ever met in my life. It's not worth the claimed 5-star maximum of 4 and then with a stretch.
Business traveller
Comment: 11 Aug 2022
Stayed in: Mar 2022
Hospitality Beyond Measure
The staff are amazing. Kind, funny, brave and going above and beyond to care for their guest despite the horror/pain they were facing themselves. They took excellent care of myself and my team. And when I left, I felt I was leaving a home and family. Please stay with them, you won’t regret it. I look forward to returning during more peaceful times. Part of my heart is still there!
Business traveller
Comment: 13 May 2022
Stayed in: May 2022
Only one and enough bad thing: Air Conditioned not refresh/cool only warm
This is the second (and last) time that I come to Premiere Hotel and I had been forgotten how bad is stay in the room because it's very warm (is hot, I am I'm sweating again) The hotel is beautiful, the staff is amazing, the restaurant great BUT it's only take to go to the room and a kind of big microwave start on.
It is very, very unpleasant, and the lady at the reception who is very decent and very nice tells me that the person in charge of the air conditioning only tells her that I "must open the window", the window that only opens a few centimeters. Due to this failure, it does not cause me to return more, in fact I am going to limit my current stay and I will look for another site. They should ask before going if the air conditioning is cooling.
It is very, very unpleasant, and the lady at the reception who is very decent and very nice tells me that the person in charge of the air conditioning only tells her that I "must open the window", the window that only opens a few centimeters. Due to this failure, it does not cause me to return more, in fact I am going to limit my current stay and I will look for another site. They should ask before going if the air conditioning is cooling.
Hotel response
Comment: 16 Jun 2022
Dear guest!
It is very important to us that you are satisfied with the service provided by the hotel staff. We don't want it to be an unpleasant experience. The air conditioning is set on cooling mode and is working properly. It was not possible to reset it to cold at the time. We realise that we have inconvenienced you. But it is very important to us that our guests are comfortable and cosy during their stay. Please come back to us.
Premier Hotel Odesa looks forward to welcoming you back!
Best regards,
Sona Avdalyan,
Front Office,
Premier Hotel Odesa.
It is very important to us that you are satisfied with the service provided by the hotel staff. We don't want it to be an unpleasant experience. The air conditioning is set on cooling mode and is working properly. It was not possible to reset it to cold at the time. We realise that we have inconvenienced you. But it is very important to us that our guests are comfortable and cosy during their stay. Please come back to us.
Premier Hotel Odesa looks forward to welcoming you back!
Best regards,
Sona Avdalyan,
Front Office,
Premier Hotel Odesa.
Family traveller
Comment: 9 Mar 2021
Stayed in: Mar 2021
Excellent renovation, clean and good value
An excellent recently renovated hotel. Very well located in Arcadia area. Very clean and comfortable, adequately sized rooms.
Newly opened Spa, which unfortunately we were unable to try due to lack of time, but sounded good and other guests confirmed was good.
Payment in advance with separate payment for each room service delivery. A souvenir of old Soviet systems and an inconvenience. Need to change.
Breakfast hot food selection could have been hotter but overall a reasonable selection. No pastries, croissants, natural yoghurt on day one. Automatic toaster needed. More attention needed.
Very helpful and pleasant staff. English speaking.
Recommended.
Newly opened Spa, which unfortunately we were unable to try due to lack of time, but sounded good and other guests confirmed was good.
Payment in advance with separate payment for each room service delivery. A souvenir of old Soviet systems and an inconvenience. Need to change.
Breakfast hot food selection could have been hotter but overall a reasonable selection. No pastries, croissants, natural yoghurt on day one. Automatic toaster needed. More attention needed.
Very helpful and pleasant staff. English speaking.
Recommended.
Hotel response
Comment: 16 Mar 2021
Dear Tom, good day!
Thank you for your message and review, your comments are very important to us, as they make our service better.
We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.
We regret to hear that there were some problems because of payment method that we have in the hotel. We are sorry for this kind of inconvenience. We will definitely discuss this situation with our directorship and decide how to change the payment method to another way and to make it more comfortable to our guest.
With best wishes, Kateryna Ivano, front office manager, Premier Hotel Odesa.
Thank you for your message and review, your comments are very important to us, as they make our service better.
We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.
We regret to hear that there were some problems because of payment method that we have in the hotel. We are sorry for this kind of inconvenience. We will definitely discuss this situation with our directorship and decide how to change the payment method to another way and to make it more comfortable to our guest.
With best wishes, Kateryna Ivano, front office manager, Premier Hotel Odesa.
Very good location
32 Akademichna Street, Prymors'kyi district, Odesa, 65009, Ukraine|5.36 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
The hotel has a bomb shelter on level 1, equipped with a powerful ventilation system, chairs and beds, sufficient provision of water and food, respiratory protective equipment, and protective gear against nuclear, chemical, or bacteriological threats
Premier Hotel Odesa: FAQs
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