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Hotel Smarak

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Fast facts

Check in from:		12:00
Check out before:		12:00

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Front desk 24 hour

More about Hotel Smarak

Hotel Smarak

Hotel Smarak has an outdoor swimming pool, garden, a restaurant and bar in Heṭauḍā. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The hotel features family rooms. Simara Airport is 38 km from the property.

Reviews from
Tripadvisor
Mentioned by travellers
Family traveller

Comment: 17 Mar 2026

Stayed in: Feb 2026

Great Hospitality & Service.

I had a wonderful experience at Hotel Smarak. The rooms were clean and comfortable, and the staff was very polite and helpful. The service was smooth, and the food was also delicious. I truly enjoyed my stay and would definitely recommend this hotel.
Business traveller

Comment: 1 Aug 2026

Stayed in: Aug 2026

I strongly recommend that you do not come to this hotel. My experience was extremely disappointing. The management was u

Worst Hotel Experience – Not Recommended
I had a very disappointing experience at this hotel.
Manager's Behaviour: The manager was extremely rude and unprofessional. Instead of resolving issues, he responded with statements like, "If you don't come, my hotel will still run." This is not the way guests should be treated.
Staff & Service: The staff's behaviour was poor, and the service was slow and unhelpful. They were not cooperative whenever we raised concerns.
Food: The quality and taste of the food were below average and did not meet expectations.
Pool Party: During the pool party, security guards, hotel staff, and even other hotel guests were recording videos from the balconies, which was a serious invasion of guests' privacy.
Extra Charges: The hotel charged extra amounts that were not clearly explained in advance.
False Promises: At the time of booking, we were assured that all promised services would be provided. However, after arrival, when we questioned missing arrangements, the staff simply said, "This is what we have. If you want it, stay; otherwise, leave."
Dance Program Issues: During the dance program, they provided only one basic sound system without proper lighting. When we requested better arrangements, they refused and said nothing more could be done.
Room Check-in Delay: Although we were promised rooms by 12:00 PM, they were not provided until around 2:00 PM.
Final Verdict:
I do not recommend this hotel for stays, business meetings, dealer trips, corporate events, or any type of organized program. The management, service, and overall experience were highly disappointing.
Family traveller

Comment: 14 Dec 2025

Stayed in: Dec 2025

Horrible Disastrous Stay

Not a pleasant experience. The toilet was stinking horrible. Room was full of cigarette smell of previous occupant/s - not properly cleaned. Plus if you call the reception no one picks up the phone - gets the response only after continuous 2 or 3 attempts. Again it was rather a party house than a hotel - loud music, dancing and shouting till mid night - could not sleep well. Despite of hotel rules of night curfew from 10pm to 7am yet it was not followed. NOT RECOMMENDED.
Family traveller

Comment: 9 Nov 2025

Stayed in: Oct 2025

Best place to stay at hetauda

The rooms are nice, well maintained, comfortable beds at suite room
Food was great, staffs were great, overall vibe of the hotel is nice
Solo traveller

Comment: 11 Aug 2025

Stayed in: Aug 2025

Traveller

Very bad experience I don't like the vibe it doesn't match my character so better I am away from this hotel hope it will changed

Excellent location

4.7

Smarak Road, Heṭauḍā, Nepal|3.32 km from city centre

Check in and check out

Check in from:

12:00

Check out before:

12:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Hotel Smarak: FAQs

Hotel Smarak is 3.3 km away from Heṭauḍā city centre.
Hotel Smarak is in Heṭauḍā, Nepal and is 3.3 km away from Heṭauḍā city centre.
At Hotel Smarak you can check in from 12:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hotel Smarak.
Yes, Hotel Smarak does have a restaurant.