Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hôtel Mathis Elysées in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Guests under the age of 18 can only check in with a parent or official guardian. Please note that the hotel does not accept cheques for payment. Any booking with a prepayment, the credit card used for the booking will be required at guest arrival at the hotel. Otherwise a new payment will be made at check-in with the credit card presented. Au moment de la confirmation, un acompte de 50% du total du séjour vous sera demandé. Le règlement peut se faire par virement bancaire ou par carte bancaire via un lien sécurisé. Conditions d’annulation : Vous pouvez annuler partiellement ou totalement votre réservation jusqu'à 15 jours avant la date d’arrivée sans frais. Pour toute annulation partielle ou totale reçue entre le 14e et le 8e jour précédant la date d’arrivée, 50% du montant annulé sera facturé. Pour toute annulation partielle ou totale reçue entre le 7e jour précédant la date d’arrivée, ou dans le cas de non-présentation (no-show) 100% du montant sera facturé. Toute nuitée annulée avant ou pendant le séjour sera facturée selon les mêmes conditions d’annulation. A deposit of 50% of the total amount of the stay will be asked to confirm the booking. The final payment is required before the arrival date. The payment can be done by bank transfer or by card through a secured link. Cancellation policy: Your reservation can be cancelled with no charge until the 15 days before the arrival date. For all cancellations received between the 14th day and the 8th date before the arrival date, 50% of the amount cancelled will be invoiced. For all cancellations received between the 7th date and the arrival date, 100% of the amount cancelled will be invoiced. All amendments made before or during the stay (shorted stays) will be invoiced according to the cancellation policy above.
